Nattome is a Malaysian gut-health brand. Our products are food products made mainly from plant-based ingredients; they are not medicines.

There are three: DH Digestive Health, a fermented soy nutrition drink for daily gut support; DR Digestive Remedy, a ready-to-eat sachet for moments of heartburn or acid reflux discomfort; and DB Digestive Booster, a cocoa sachet that combines probiotics, prebiotics and postbiotics.

No. Nattome is not natto (the sticky Japanese fermented beans) and does not taste or feel like it. It contains no nattokinase, so it is not a nattokinase or blood-thinning supplement.

DH is a powdered drink you mix with water, in flavours such as Soy, Oat and Black Sesame.

Gastro-AD® is a fermented soybean ingredient made from Danish non-GMO soybeans using Japanese fermentation techniques. It is the key ingredient in DH and DR.

Yes. Nattome DH was tested in a 12-week randomised, double-blind, placebo-controlled trial with 110 adults with heartburn or acid reflux symptoms (ClinicalTrials.gov NCT06524271). Heartburn scores fell 47.6% and regurgitation scores 62.9%, both significantly more than placebo.

The study was published in Nutrients (2024). See our Clinical Studies page for details.

No. Nattome DH does not contain live probiotics. It uses postbiotics (PostBion™), which stay stable through heat and stomach acid. Its key ingredient is Gastro-AD® fermented soybean, which may help ease heartburn, acid reflux and bloating.

If you are looking for probiotics, our DB Digestive Booster contains probiotic cultures.

Yes. Certifications: GMP, HACCP, MeSTI, KKM, Halal and SGS.

Nattome DH may help ease heartburn and acid reflux. In a 12-week randomised, double-blind, placebo-controlled trial with 110 adults, heartburn scores fell 47.6% and regurgitation scores 62.9%, both significantly more than placebo. See our Clinical Studies page.

For moments of discomfort, DR is a ready-to-eat sachet you can take straight away. If reflux happens often or lasts a long time, please see a doctor to find the cause.

It may. DH contains five digestive enzymes (DigeZyme®) that help break down food, which may help with bloating caused by indigestion. DR contains ginger, which may help with bloating too.

If soy makes you bloated, choose the Oat or Black Sesame flavour. Bloating has many causes, so if it doesn't go away, please see a doctor.

DH contains five digestive enzymes that help break down carbohydrates, proteins and fats, easing the load on your digestion. DR does not contain digestive enzymes, so for indigestion, choose DH.

DH contains fibre (2.6 g per sachet in Soy, 3.0 g in Oat), which supports regular bowel movements. Drink plenty of water with it, as fibre needs water to work.

DB Digestive Booster combines probiotics, prebiotics and postbiotics to support regular bowel movements. It is not a laxative. If constipation lasts a long time, please see a doctor.

LPR is when stomach contents flow back up into the throat. Our clinical trial looked at heartburn and regurgitation, not LPR specifically, so we cannot say how much Nattome helps with LPR.

If your symptoms are frequent or long-lasting, please see a doctor (a gastroenterologist or ENT specialist) to find out how severe the reflux is.

Mix 1 sachet with 150–200 ml of warm or room-temperature water below 40°C (hot water can affect the active ingredients). Stir and drink straight away. You can take it in the morning, in the afternoon or 1–2 hours before bed.

Both are ready to eat: tear open the sachet and take it directly, with no water needed.

DR: take it when you feel discomfort, or 10–15 minutes before a big meal. DB: once a day at any time, ideally after a meal, with plenty of water through the day.

DH: usually 1 sachet a day, or 2–4 a day when symptoms are more frequent. DR: up to 4 sachets a day. DB: 1 sachet a day.

If you still feel unwell at these amounts, please see a doctor, as it may be a sign of a more serious stomach problem.

Most people take DH daily for at least a month (about two boxes) to see how their body responds; in our clinical trial, participants took it daily for 12 weeks. Results vary from person to person.

Many customers keep it as part of their daily routine to maintain their digestive health.

No. One sachet does not have enough calories to replace a full meal. If you drink it on an empty stomach, wait 15–30 minutes before breakfast; if you feel full, simply eat a little less.

No. Nattome is a food product with no medicinal ingredients.

Yes. Keep avoiding the foods that usually trigger your symptoms. Nattome helps soothe symptoms but does not change how your body reacts to those foods.

Yes, but keep them apart: take Nattome at least 1 hour after, or 2 hours before, your medicine. If you take blood-thinning medication or are unsure, check with your doctor or pharmacist first. Do not change your medication without your doctor's advice.

Nattome suits vegetarians and people who are lactose intolerant.

DH and DR contain soy (all DH flavours, including Oat and Black Sesame, contain soy protein), so they are not suitable if you have a soy allergy. We also don't recommend them if you have G6PD deficiency. If you have a medical condition, please check with your doctor first.

Nattome contains no medicinal ingredients, banned substances or hormones. To be safe, please show the ingredient list to your doctor (O&G) before taking it.

Nattome is generally suitable for children aged 6 and above; for younger children, please check with their doctor first.

Children who eat a normal, balanced diet usually don't need extra supplements. During a stomach bug, focus on fluids and rest rather than supplements.

If your blood sugar is stable, yes, in moderation: we suggest no more than one sachet a day, ideally in place of a usual carbohydrate such as bread or oats at breakfast, and checking your blood sugar afterwards. Oat and Black Sesame DH have no added sugar.

If your blood sugar is not stable, please speak to your doctor or dietitian first. Nattome products are not medications and contain no medicinal ingredients.

It depends on your stage. If your doctor has asked you to limit protein, DH may not be suitable (up to 7.3 g of protein per sachet); DR has very little protein (0.4 g per sachet). Please ask your doctor or dietitian before taking any supplement.

Yes, in moderation. If you are concerned, choose Oat or Black Sesame, or check with your doctor.

Yes. If you have severe IBS, choose Oat or Black Sesame, which are gentler than Soy for sensitive guts, and start with half a sachet.

Nattome does not treat H. pylori infection and does not replace antibiotics. Please complete the treatment your doctor prescribes, and check with your doctor before taking Nattome alongside it.

Nattome contains no antibiotics, so it does not affect the urea breath test.

There are currently no studies on Nattome and stomach or duodenal ulcers, so we cannot say whether it helps directly. As a food, it can generally be taken by people with ulcers, but please follow your doctor's treatment and check with them first.

Nattome cannot tighten the valve between your stomach and food pipe (the lower oesophageal sphincter). What DH may do is help ease the acid reflux discomfort that comes with it. Please follow your doctor's advice.

From a nutrition point of view, one sachet a day is fine. But gallstone symptoms can feel similar to acid reflux. If your discomfort is caused by gallstones, Nattome will not help with it, so please see a doctor to find out the cause.

Please check with your doctor or hospital dietitian first. Nattome is a food product and does not replace any treatment, and it cannot meet the full daily nutrition needs of someone undergoing treatment.

Nattome is a food product made mainly from plant-based ingredients, with no medicinal ingredients, and most people take it without any problems. In the first few days some people notice softer stools, more frequent bowel movements or mild bloating, because of the added fibre and postbiotics. If this happens, start with half a sachet and increase slowly. If it lasts more than a week, stop and contact us. DH and DR contain fermented soy, so they are not suitable if you have a soy allergy.

Nattome contains fibre, which absorbs water and is fermented by good bacteria in your gut, so a little more gas is normal at first.

Tips: use less water (about 150 ml), leave about 30 minutes between Nattome and meals, and don't drink it when you are already very full. Some people find Oat or Black Sesame suits them better than Soy.

Try drinking it about 1 hour after a meal instead. If the discomfort continues, stop and contact us.

Oat and Black Sesame DH have no added sugar. Soy DH contains glucose syrup and the sweetener sucralose. DR contains xylitol, isomaltulose and sucralose.

Yes. Nattome is lactose-free and not a dairy product. Oat and Black Sesame use oat as the base; Soy uses soy milk.

No. Soy DH contains a small amount of non-dairy creamer made with fully hydrogenated oil, and lab tests confirmed it contains no trans fat. Oat and Black Sesame contain no creamer.

Large amounts of peppermint can relax the valve at the top of the stomach, but DR uses only a small amount of peppermint flavouring, so it is unlikely to trigger reflux. If you have acid reflux, we still don't recommend high-dose peppermint products such as peppermint tea or peppermint oil.

No. Matcha is used only as a flavour, so DH Matcha contains no caffeine.

From our official website nattome.com.my, our official Shopee and Lazada stores, and at CARiNG, Big Pharmacy and Watsons. We have not authorised any other online sellers or individuals.

As food products, items cannot be returned or exchanged once sold, except in certain cases. Please contact our customer service with your order number and see our Return & Refund policy. For Shopee and Lazada orders, please apply through the platform.